About Your Role

As a Relocation Guide at VMT, you will greet customers on a live video chat, lead them on a walkthrough of their residence, and provide compassionate advice as they make important decisions about their approaching relocation. This is your chance to bring your customer service skills and an ultramodern experience to help them jump start their journey!

You Are The Ideal Candidate If

- You connect naturally with customers across multiple communication channels (video chat, text, phone, email, live chat).

- You find immense satisfaction in helping others through life changing experiences

- You thrive in a fast-paced team environment, but are also productive when working autonomously

- You are motivated to provide feedback to developers and executive staff that would enhance the product as well as the overall customer experience

Basic Qualifications

- Ability to quickly multi-task across multiple software systems simultaneously

- Flexibility to work nights, weekends and/or alternative shifts is a plus

- High school diploma or greater